The Flanders capital is known for its inventive approach to food 
, based on fresh, local ingredients. Come and taste homemade dishes in our lively restaurant or on our terrace in the heart of Lille.
Restaurant & Bar
Generous homemade dishes are order of the day here. From traditional dishes such as Carbonnade Flammande or a Croque welsh style to Mama’s classics such as her Coquillettes with ham. Mama’s design-led bar is the beating heart of her cosmopolitan escape. Try our signature cocktails or sip a glass of wine to the rhythm of our live music sets.
Homemade food Signature Cocktails
Watch the world go by from Mama’s small but perfectly formed street-side terrace, whether you feel like whiling away a whole afternoon in a cozy corner or having weekend brunch with friends.
Good food to share
Cocktails
Mama's signature
Homemade food
Signature cocktails
Music sessions
Signature cocktails concocted by our bartenders and homemade local dishes, prepared with love and all set to music. Mama’s restaurants are synonymous with relaxed gatherings, lively meetings and informal celebrations…
Frequently Asked Questions
QUESTION. Is there a restaurant in Mama Shelter Lille hotel ?
ANSWER.
Definitely, Mama Shelter Lille has a restaurant:
• Restaurant Mama Lille:
• Contemporary, Casual Dining
• Open 7/7.
• Open all year.
• Opening times:
• Lunch: from 12:00 to 15:00.
• Dinner: from 19:00 to 23:59.
• Price range: $$
Restaurant Mama Lille menu
Restaurant Mama Lille drink list
Restaurant Mama Lille kids menu
Restaurant Mama Lille website
• Open for guests and visitors.
• Lunch boxes are available upon request.
• Max capacity: 50 pax.
• Pets are accepted in the restaurant.
• Our restaurant offers:
• Kids menu (link)
• High chairs
• No dress code is required
QUESTION. Is there a parking at Mama Shelter Lille hotel ?
ANSWER.
We offer a secure parking space at a rate of 19 EUR/day.
(Max vehicle height accepted: 190 CM).
Our parking spots are limited and are subject to availability.
It is not possible to book them in advance.
Unfortunately we do not have a valet parking service.
Electric cars:
We have a charging station for electric vehicles at no extra cost.
Bike parking:
We have a bike parking area.
QUESTION. How can I provide feedback about my stay at the hotel Mama Shelter Lille?
ANSWER.
To submit your feedback, please send an email to: reception.lille@mamashelter.com with the following information, we will get back to you as soon as possible:
• Reservation or accommodation number (if you have one)
• Request
• Email address
• Phone number
QUESTION. Can I book a table in the restaurant of the Mama Shelter Lille hotel?
ANSWER. • [object Object]:For more information about restaurant reservation, click HERE.
QUESTION. What is the cancellation policy for Mama Shelter Lille hotel ?
ANSWER.
Flexible rates can be cancelled up to 24 hours before check-in before midday local time. In the event of late cancellation, a full night rate will be charged.
Prepaid rates and promotional offers are non cancellable, refundable or changeable.
QUESTION. Is it possible to have twin beds at Mama Shelter Lille hotel ?
ANSWER.
The rooms that offer twin/split bed options are Large Mama Double Double and Medium Mama Twin.
When booking a room, select the right room type and do not hesitate to make your preference known in the "special request" section (that pops up right before you confirm the booking).
QUESTION. Does Mama Shelter Lille hotel provide meeting rooms?
ANSWER. Mama encourages you to work, eat, play and stay all under one roof. So of course, she has provided all the necessary facilities to go get your goals, whether you are holding an informal meeting or a larger conference . And when the day is done, Mama invites you to unwind. Info: here For inquiries please ask me.
QUESTION. Are pets (dogs and cats...) allowed at Mama Shelter Lille hotel ?
ANSWER.
We are pet friendly and your best friend is welcome with a couple of conditions:
• 25 EUR/pet/stay
• Domesticated pets, accepted in the restaurant
• Pets are accepted in all restaurants.
• Pets are not accepted in all bars.
QUESTION. How many rooms are there at Mama Shelter Lille hotel ?
ANSWER.
We have 112 rooms.
• 7 Small Mama Double of 17 m² with a capacity of up to 2 guest(s).
• 78 Medium Mama Double from 18 to 21 m² with a capacity of up to 2 guest(s).
• 12 Large Mama Double from 23 to 27 m² with a capacity of up to 2 guest(s).
• 4 XXL Mama from 37 to 38 m² with a capacity of up to 4 guest(s).
• 4 Large Mama Double Double of 27 m² with a capacity of up to 4 guest(s).
• 7 Medium Mama Twin of 20 m² with a capacity of up to 2 guest(s).
• Main amenities: TV, air conditionner, non smoking.
QUESTION. What are the payment methods accepted at Mama Shelter Lille hotel ?
ANSWER.
Depending on the rate you select, payment will either be upon reservation or check-in.
At check-in, you will need a valid credit or debit card and an ID.
If you’re having trouble making your reservation contact us and we’ll assist you.
We accept the following payment methods:
• MasterCard
• American Express
• Visa
We accept cash payments at the front desk.
All means of payment not listed above are considered unacceptable.
• You need a valid credit card as a guarantee to book your stay online. If you do not have a credit card, please get in touch with us.
• We do not require a security deposit. Please note that if you have chosen the prepaid option, you will be required to pay the total amount in advance.
• We do not accept installment payments.
• We do not accept payments made for someone else.
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