Sleep

Mama

scroll down

One thing is sure, Mama knows how to look after you. There’s a choice of contemporary, design-led rooms mamamojito perfectly suit your needs, whether you are taking a solo break, travelling with the family or hanging out with friends mamamoji. Bordeaux’s 97 rooms are kitted out for the perfect night’s sleep, from 5* bedlinen mamamoji to smart screens.

    • small room with queen-size bed
    Small Mama

    Mama likes to keep it simple and our Small Mama Double is compact but beautiful and fully equipped (27″ screen with TV, Airplay, Skype, free Wi-Fi, mini fridge). It even has a desk where you can work. Relax, knowing that Mama’s taking good care of you. Sleeps up to 2.

    From 15 to 17 m²
    2 people
    Queen size bed (160x200cm)
    Free movies (including X-rated)
    Organic solid amenities
    Offer for this room :

    Mama Deal

    It's time to treat yourself!

    • medium room with queen-size bed
    Medium Mama

    Mama says let yourself go! The Medium Mama is for those who need some space to think, dream or let loose. 17-21 m² of chic comfort will get you in the mood, while all the features (27″ screen with TV, radio, Airplay, Skype, Wi-Fi, mini fridge) will ensure you’re entertained. Oh, there’s also an office if you decide you need to get a bit serious. Available as a twin or with a generous double. Sleeps up to 2.

    From 17 to 21 m²
    2 people
    Queen size bed (160x200cm) or 2 twin beds (90x200cm)
    Free movies (including X-rated)
    Organic solid amenities
    Offer for this room :

    Mama Deal

    It's time to treat yourself!

    • large room with queen-size bed
    Large Mama

    Mama says you’re special and you deserve this! 21-27 m² of space to have fun in, complete with high ceilings and all the amenities you need, including smart tech, a double bed complete with luxury linen and a desk. The most: accessible rooms are available on request. Sleeps up to 2.

     

    Large Mama Double Accessible: enjoy a 20 to 26 m² space with a queen-size bed, an accessible room, 100% satin sheets and smart TV with free movies. Maximum 2 people (baby crib on request, no extra bed).

    From 21 to 27 m²
    2 people
    Queen size bed (160x200cm)
    Free movies (including X-rated)
    Organic solid amenities
    Offer for this room :

    Sexy Mama

    Mama takes care of everything

    • XL room with twin beds
    XL Mama

    Welcome to the one and only XL Mama! 27-36 m² complete with dreamy high ceilings. Do pretty much whatever you want (Mama doesn’t judge). It goes without saying there’s everything you need, plus plenty of flexible configurations, including a triple single bed set up, or a double bed and handy fold down sofa. Sleeps up to 3.

    From 27 to 36 m²
    3 people
    Queen size bed (160x200cm) + convertible sofa (100x190cm) or 3 twin beds (90x200cm)
    Free movies (including X-rated)
    Organic solid amenities
    Offer for this room :

    Sexy Mama

    Mama takes care of everything

    • XXL room with queen-size beds and convertible sofa
    XXL Mama

    Mama loves families and has a heart big enough to welcome them all, super-comfortably. The XXL Mama Family is made for those who need to both keep an eye on the children and have a little privacy. Mama likes to go LARGE! That includes interconnecting rooms, 5* linens, and all the smart tech you could need. Sleeps up to 5.

    2 bedrooms (XL Mama + Medium Mama)
    5 people
    2 Queen size beds (160x200cm) + convertible sofa (100x190cm)
    Free movies (including X-rated)
    Organic solid amenities
    Offer for this room :

    Mama Deal

    It's time to treat yourself!

4.3
Very Good
From 4813 reviews
by TrustYou by TrustYou

Guests reviews

  • 1.5/5

    very poor stay

    “While the staff is very nice and the location is perfect, the rooms are mediocre. extremely small, only one towel, only one soap to wash my hair and all the other areas, for the price i paid this is not acceptable at all. I had fruits for breakfast, and unfortunately they tasted rotten.”

    Ne - 24/06/2024

  • 3.5/5

    well located, room set up not efficient,very bad management of the breakfast

    “Very good breakfast in theory but management was late 2 days out of our 4 days stay, so food missing, coffee not ready, plate missing etc.On the other hand the management gave us 2 days free of charge for the breakfast to compensate so they are listening to the comments.The room are not well design, no place to put the luggage difficult to circulate. Very nice people”

    Pierre - 12/06/2024

  • 5/5

    Best hotel in Bordeaux!

    “The staff was incredible! After our check-in, they remembered who we were and insured that our stay was a pleasant one. The rooms are the most spacious rooms I’ve ever seen in Europe and the location is exceptional, close to lots of restaurants and nightlife.”

    Kristina H. - 11/06/2024

  • 5/5

    perfect location to visite bordeaux

    “breakfast the best , so good choice the room are very comfortable and very quiet”

    Philip R. - 04/06/2024

  • 4.5/5

    Well located, great staff

    “We enjoyed our 3 night stay. Great staff, well located hotel. Room with rooftop views. Only complaint was the sunny/ warm side of rooftop bar was closed. Advised due to one staff member only. It didn't make sense that everyone was forced to sit in the cold, whether we sat in cold or sun, still same amount of people”

    28/05/2024

  • 3.5/5

    I'll book it again

    “Very forthcoming and helpful employees, great location, wonderful rooftop, lively ground floor bar with live music and nice breakfast served until 11am. Asked for quiet room/towards backyard as reviews mentioned some noise. Think we got what we asked for as it was no problem with noise on an Saturday night, - though a bit dark and with out possibility to open windows.”

    Tale - 28/05/2024

  • 3/5

    Well located. Convenient

    “The room was okay, a bit cold with some weird lights. Food was really not good (very heavy, every day french fries and potatoes! no salad, nothing healthy and good! Only one (almost out of order) very small coffee machine for more than 30 people! Slow service...”

    Lorraine K. - 28/05/2024

  • 1.5/5

    Not a 4 star hotel

    “No shower gel, rooms very basic”

    27/05/2024

  • 4/5

    Great hotel location for exploring Bordeaux

    “Mama Shelter is a great hotel with a great breakfast, a popular roof top bar and a central location. The staff are exceptional and ensure that things run smoothly. Louise was my personal favorite. Rooms are a good size with comfortable beds, very clean and quiet.”

    Janet N. - 19/05/2024

  • 3.5/5

    well located with inexperienced staff

    “It is a simple hotel priced at a luxury hotel, but very well located. The staff is not very well prepared about the information they must transmit to each other and to guests. I made a payment when I entered and when I left they tried to charge me again. I was not informed about parking, despite my previous messages.”

    Liana S. - 16/05/2024

  • 4.5/5

    Friendly, great energy and well appointed. Best air conditioning and bathroom I’ve encountered for the price.

    “Friendly and well appointed”

    Damen D. - 13/05/2024

  • 2.5/5

    Well located for sur. Meh stay

    “The reception personnel are great ! The roof top are just rude, bad mood all the time we’ve been there, such a bad experience to deal with them. The servers at the restaurant are not attentive (treating is fine, but then we’re left to fend for ourselves :)) The toiletry (2 soaps) have never been replaced in a 10 day stay… we were two people… Having a carpeted floor in a hotel should be illegal :) (for hygiene reasons)”

    Sun - 12/05/2024

See all reviews

An ideal stay

ms-mama-paris-west-luxury-bedding-sheets

Luxury bedding

Free movies

Organic solid amenities

A 5* bedding, plushy and cosy for a restful and peaceful sleep. Toiletries are organic and solid, better for the planet and for your skin. Large screens to watch movies, including X-rated, for free.

Frequently Asked Questions

QUESTION. Is there a rooftop terrace at the Mama Shelter Bordeaux hotel ?

ANSWER. Rooftop is open from 2 p.m. to 10 p.m. Monday to Sunday. Freely accessible to all, without reservation, depending on crowds and availability at the time for a drink and a snack. Closure possible depending on the weather.

QUESTION. Is there a restaurant in Mama Shelter Bordeaux hotel ?

ANSWER. Definitely, Mama Shelter Bordeaux has a restaurant:


• Restaurant Mama Bordeaux:
 • French, Family style
 • Open 7/7.
 • Open all year.
• Opening times:
 • Thu: Lunch: from 12:00 to 15:00.Dinner: from 19:00 to 00:00.
 • Fri: Lunch: from 12:00 to 15:00.Dinner: from 19:00 to 00:00.
 • Sat: Lunch: from 12:00 to 15:00.Dinner: from 19:00 to 00:00.
 • Sun: Lunch: from 12:30 to 16:00.Dinner: from 19:00 to 23:00.
 • Mon: Lunch: from 12:00 to 15:00.Dinner: from 19:00 to 23:00.
 • Wed: Lunch: from 12:00 to 15:00.Dinner: from 19:00 to 23:00.
 • Tue: Lunch: from 12:00 to 15:00.Dinner: from 19:00 to 23:00.
 • Price range: $$Restaurant Mama Bordeaux website

• Open for guests and visitors.
• Lunch boxes are not available.
• Max capacity: 180 pax.
• Pets are accepted in the restaurant.
• Our restaurant offers:
 • Kids menu
 • High chairs
• No dress code is required

QUESTION. Is there a parking at Mama Shelter Bordeaux hotel ?

ANSWER. Mama's has 10 parking spots available : 20 EUR per night
Parking must be booked before arrival (by mail at reception.bordeaux@mamashelter.com or on the phone)
Mama and its parking are located inside the pedestrian zone.
Read carefully the confirmation email with the itinerary when you receive it, there are many information (GPS address, access code for the gate, and Google Maps screenshots)

QUESTION. How can I provide feedback about my stay at the hotel Mama Shelter Bordeaux?

ANSWER. To submit your feedback, please send an email to: reception.bordeaux@mamashelter.com with the following information, we will get back to you as soon as possible:
 • Reservation or accommodation number (if you have one)
 • Request
 • Email address
 • Phone number

QUESTION. Can I book a table in the restaurant of the Mama Shelter Bordeaux hotel?

ANSWER. • [object Object]:
For more information about restaurant reservation, click HERE.

QUESTION. What time is breakfast served at hotel Mama Shelter Bordeaux?

ANSWER. Breakfast is served daily from 07:30 to 11:00.
The breakfast is served in On the rooftop.

We cannot serve breakfast in room.

QUESTION. What is the price of breakfast at Mama Shelter Bordeaux hotel ?

ANSWER. The breakfast is at 21 EUR on spot and 19 EUR if you add it online.
The children's breakfast is 9 euros for children under 12 years old.

QUESTION. What is the cancellation policy for Mama Shelter Bordeaux hotel ?

ANSWER. Flexible rates can be cancelled up to 24 hours before check-in before midday local time. In the event of late cancellation, a full night rate will be charged.
Prepaid rates and promotional offers are non cancellable, refundable or changeable.

QUESTION. Does Mama Shelter Bordeaux hotel offer brunch?

ANSWER. Mama's brunches will be back in autumn.

QUESTION. Are rooms at Mama Shelter Bordeaux hotel equipped with a shower, bath, or hot tub ?

ANSWER. All rooms have a shower.

See the FAQ

Psssst

Mama has some good deals in store for you!

See our offers