Mama doesn’t just do super-cool bedrooms , she does playful spaces for you to enjoy you stay as much as possible, and even more ! She thought of a super-equipped Gym to shake your body after a long day and Karaoke rooms to express yourself and make sure your evening with friends will be remembered in London .
An ideal stay
Luxury bedding
Free movies
Organic solid amenities
A 5* bedding, plushy and cosy for a restful and peaceful sleep. Toiletries are organic and solid, better for the planet and for your skin. Large screens to watch movies, including X-rated, for free.
Frequently Asked Questions
QUESTION. What time is the check in at Mama Shelter London hotel ?
ANSWER.
You are able to check in anytime after 15:00.
We do not offer an early check-in.
QUESTION. How can I provide feedback about my stay at the hotel Mama Shelter London?
ANSWER.
To submit your feedback, please send an email to: reception.eastlondon@mamashelter.com with the following information, we will get back to you as soon as possible:
• Reservation or accommodation number (if you have one)
• Request
• Email address
• Phone number
QUESTION. May we leave our luggage before check in, at Mama Shelter London hotel ?
ANSWER. Secure luggage storage is available for all our guests for free before check-in and after check-out.
QUESTION. Does Mama Shelter London hotel offer any entertainment programs?
ANSWER.
DJ set, live entertainment, and much more... Check our calendar of events here
Looking for Karaoke? Rates: 20GBP/per person for 2 hours for 1 room (reservation of 2 hours min. required). Groups of a minimum of 6 people.
QUESTION. Is there a restaurant in Mama Shelter London hotel ?
ANSWER.
Definitely, Mama Shelter London Shoreditch has a restaurant:
• Restaurant Mama Shelter:
• European, Casual Dining
• Open 7/7.
• Open all year.
• Opening times:
• from 07:00 to 23:00.
• Price range: $$
Restaurant Mama Shelter menu
Restaurant Mama Shelter drink list
Restaurant Mama Shelter kids menu
Restaurant Mama Shelter website
• Open for guests and visitors.
• Lunch boxes are not available.
• Max capacity: 90 pax.
• Pets are accepted in the restaurant.
• Our restaurant offers:
• Kids menu (link)
• High chairs
• No dress code is required
QUESTION. Is the reception at hotel Mama Shelter London open 24/7?
ANSWER. The front desk is open 24/7
QUESTION. Are pets (dogs and cats...) allowed at Mama Shelter London hotel ?
ANSWER.
We are pet friendly and your best friend is welcome with a couple of conditions:
• 12 Kg Maximum Weight
• 25GBP/day/pet
• Domesticated pets, accepted in the restaurant
• Pets are accepted in all restaurants.
• Pets are not accepted in all bars.
QUESTION. What is the cancellation policy for Mama Shelter London hotel ?
ANSWER.
Flexible rates can be cancelled up to 24 hours before check-in before midday local time. In the event of late cancellation, a full night rate will be charged.
Prepaid rates and promotional offers are non cancellable, refundable or changeable.
QUESTION. What time is the check out at Mama Shelter London hotel ?
ANSWER.
Check-Out time 12h.
Late check-out is available at an additional price of GBP19 per hour.
QUESTION. What are the payment methods accepted at Mama Shelter London hotel ?
ANSWER.
Depending on the rate you select, payment will either be upon reservation or check-in.
At check-in, you will need a valid credit or debit card and an ID.
If you’re having trouble making your reservation contact us and we’ll assist you.
We accept the following payment methods:
• MasterCard
• American Express
• Visa
We do not accept cash payments.
All means of payment not listed above are considered unacceptable.
• You need a valid credit card as a guarantee to book your stay online. If you do not have a credit card, please get in touch with us.
• We do not require a security deposit. Please note that if you have chosen the prepaid option, you will be required to pay the total amount in advance.
• We do not accept installment payments.
• We do not accept payments made for someone else.